Privacy Policy

NOARKTECH (NOARK TECHNOLOGIES PRIVATE LIMITED)

Effective Date: February 12, 2026
Last Updated: February 12, 2026
 
 1. Introduction & Scope

This Privacy Policy explains how NOARKTECH (NOARK TECHNOLOGIES PRIVATE LIMITED) collects, processes, stores, protects, and discloses information across its technology ecosystem. It applies to all products, platforms, hardware, software, dashboards, APIs, mobile applications, and advisory systems. Covered solutions include WildGuard AI™, FarmSentinel AI™, WildNet One™, GuardianOS™, and ArkSage™. This policy applies to farmers, institutional clients, forest departments, insurance providers, NGOs, researchers, website visitors, and API integrators. By accessing or using any NOARKTECH service, you acknowledge acceptance of this Privacy Policy. If you do not agree, you must discontinue use of our services immediately.

 2. Information We Collect

·         Personal information such as name, email address, phone number, organization details, and billing information.

·         Deployment information including farm details, crop types, geographic zones, and institutional site data.

·         Environmental sensor data including temperature, humidity, soil metrics, VOCs, CO levels, acoustic signatures, and wildlife signals.

·         Device telemetry including battery levels, connectivity strength, firmware status, and system logs.

·         Location data where devices are deployed for risk modeling and advisory accuracy.

·         Technical information such as IP address, browser type, operating system, and analytics data collected through cookies.

 3. How We Collect Information

·         Directly from users during account registration, onboarding, and service usage.

·         Automatically through IoT devices deployed in agricultural, forest, or conservation environments.

·         Through dashboards, APIs, and mobile applications interacting with GuardianOS™ and ArkSage™.

·         Via communication channels such as WhatsApp, email, and customer support systems.

·         From authorized institutional partners under contractual deployment agreements.

·         Through third-party service providers assisting with cloud hosting, analytics, connectivity, and payment processing.

 4. How We Use Information

·        To operate, maintain, and improve WildGuard AI™, FarmSentinel AI™, WildNet One™, GuardianOS™, and ArkSage™.

·        To generate predictive environmental intelligence, pest alerts, wildlife detection, and climate risk insights.

·        To personalize advisory outputs and improve AI model performance.

·        To provide technical support, system diagnostics, firmware updates, and customer assistance.

·        To manage billing, compliance, audit logging, and contractual obligations.

·        To conduct anonymized research, analytics, and ecosystem-level risk modeling for product enhancement.

 5. WhatsApp & Messaging Communications

·        We may communicate with users through WhatsApp Cloud API and other approved messaging platforms.

·        We collect and process phone numbers, message content, timestamps, and metadata necessary to deliver services and respond to user inquiries.

·        We require explicit user opt-in before sending WhatsApp messages.

·        Users may withdraw consent or opt out at any time be replying “STOP” or contacting us at hello@noarktech.com.

·        Messaging data is used solely for service delivery, support, compliance, and analytics.

·        We do not sell, rent, or use WhatsApp message content for advertising purposes.

 6. Legal Basis for Processing

·        Processing based on user consent provided during account creation or deployment agreement execution.

·        Processing necessary to fulfill contractual obligations for institutional and enterprise clients.

·        Legitimate business interests including system security, fraud prevention, and performance optimization.

·        Compliance with regulatory obligations including data protection and telecommunications laws.

·        Protection of public interest in environmental safety, disaster mitigation, and biodiversity conservation.

·        Lawful processing aligned with India’s DPDP Act and applicable international data protection standards.

7. Data Sharing & Disclosure

·        We do not sell personal data under any circumstances.

·        Information may be shared with cloud infrastructure providers and technology partners under confidentiality agreements.

·        Deployment-specific data may be shared with authorized institutional clients as contractually required.

·        Aggregated and anonymized insights may be used for research and product improvement.

·        Data may be disclosed to regulatory authorities when legally mandated.

·        Third-party processors are required to comply with strict data security and confidentiality obligations.

8. Data Ownership & Intellectual Property Protection

·        Users retain ownership of personal information submitted directly to NOARKTECH.

·        Environmental raw data may be subject to contractual allocation depending on deployment agreements.

·        NOARKTECH retains ownership of all AI models, algorithms, advisory logic, firmware, dashboards, and derivative analytics.

·        Anonymized and aggregated datasets remain the intellectual property of NOARKTECH.

·        Users may not reverse engineer or extract proprietary data models.

·        Unauthorized use of derived analytics or system architecture is strictly prohibited.

 9. Data Retention

·        Personal data is retained only as long as necessary to fulfill contractual and legal obligations.

·        Sensor data may be retained for system diagnostics, AI model training, and historical analysis.

·        Aggregated and anonymized data may be retained indefinitely for research purposes.

·        Users may request deletion of personal data subject to regulatory constraints.

·        Backup archives may persist for disaster recovery purposes.

·        Retention practices are periodically reviewed to ensure compliance and data minimization principles.

 10. Security Safeguards

·        Encryption of data in transit and at rest using industry-grade standards.

·        Role-based access control and strict authentication protocols.

·        Secure firmware architecture and device authentication mechanisms.

·        Continuous monitoring for intrusion detection and anomaly identification.

·        Regular audits and vulnerability assessments to mitigate cybersecurity risks.

·        While robust safeguards are implemented, no system guarantees absolute security.

 11. AI & Automated Decision-Making

·        AI models are used for environmental classification, wildlife detection, pest forecasting, and risk scoring.

·        Advisory outputs are probabilistic and decision-support oriented.

·        Automated systems may generate alerts based on threshold-based triggers.

·        Human oversight is recommended for all critical decisions.

·        NOARKTECH does not guarantee prevention of disasters, crop loss, or regulatory outcomes.

·        AI system improvements may leverage anonymized deployment-wide data patterns.

 12. Cross-Border Transfers

·        Data may be processed in jurisdictions outside the user’s country.

·        Transfers occur only where adequate safeguards are in place.

·        Cloud providers are selected based on compliance certifications and security standards.

·        Contractual clauses ensure lawful data handling across borders.

·        Institutional deployments may involve regional hosting arrangements.

·        Users consent to cross-border processing by using NOARKTECH services.

 13. User Rights & Controls

·        Users may request access to personal information stored by NOARKTECH.

·        Users may request correction of inaccurate information.

·        Users may request deletion subject to legal and contractual limitations.

·        Users may withdraw consent for marketing communications at any time.

·        Requests may be submitted to hello@noarktech.com

·        Identity verification may be required prior to processing data access requests.

 14. Cookies & Tracking Technologies

·        Cookies are used to enhance website functionality and performance.

·        Analytics tools measure platform usage and service performance.

·        Users may disable cookies through browser settings.

·        Disabling cookies may impact certain platform functionalities.

·        Session logs may be retained for fraud prevention and system diagnostics.

·        Tracking technologies are implemented in accordance with applicable regulations.

 15. Limitation of Liability

·         NOARKTECH provides predictive intelligence tools, not guarantees of outcomes.

·         The Company is not liable for crop loss, wildlife damage, environmental incidents, or financial loss.

·         Users assume responsibility for decisions based on advisory outputs.

·         Liability is limited to the maximum extent permitted by applicable law.

·         NOARKTECH is not responsible for third-party service interruptions.

·         Indirect, incidental, or consequential damages are expressly disclaimed.

 16. Amendments & Contact

·        This Privacy Policy may be updated periodically to reflect operational or regulatory changes.

·        Updated versions will be published with a revised effective date.

·        Continued use of services constitutes acceptance of revised terms.

·        Questions regarding privacy practices may be directed to hello@noarktech.com

·        Registered Office: NOARK TECHNOLOGIES PRIVATE LIMITED, #399/A, Kanchiyar, Kattappana, Idukki, Kerala, IN – 685 511.

NOARKTECH remains committed to responsible climate intelligence and secure environmental data governance.

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